- We offer a bespoke personalised service to all clients.
- We treat you fairly, it makes good business sense and it is a regulatory requirement.
- Our staff are trained and selected based on their competence and their attitude to customer service.
- If you have a complaint, we will answer it promptly and consider the situation with impartiality.
- We do not use jargon or if unavoidable, we are happy to explain.
- All clients have access to the same liquidity pool without orders being aggregated, irrespective of their Account Type.
- We continually strive to improve our offering.
- In seeking out the best technology and the safest counterparties with which to construct our business, our aim is to benefit you in your trading.
- We want you to succeed!